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Hang Seng

Hang Seng Bank

Hang Seng Bank is a financial organisation in Hong Kong, one of the largest in the region by market capitalisation. The bank operates as a part of HSBC Group (62.14%).


The company has about 220 branches in Hong Kong, where over 9,600 employees serve customers providing retail banking, wealth management, commercial banking, treasury and private banking services.

In 1969 the bank established the Hang Seng Index, which is known as the primary indicator of the Hong Kong stock market.

Head office

83 Des Voeux Road,
Central,
Hong Kong

Contacts

Personal Banking

  • Customer Service Hotline (Enquiries on Exchange Rates, Deposit Rates, Gold Prices, Credit Card, Mortgage Loans): (+852) 2822 0228
  • Toll-free Enquiry Hotline for Customers Staying on the Mainland: 4001 20 8282
  • Private Banking Service Dedicated Line: 2121 1188
  • Private Banking Mainland Toll-Free Enquiry Hotline: 4001 20 2121
  • Personal e-Banking Service Hotline: 2822 0228
  • Personal Loan Service Hotline: 2997 3882
  • Hang Seng 24-hour Personal Loan Application Hotline: 2812 8000
  • Remittance Hotline: 2123 1088
  • Card Centre: 2398 0000
  • 24-Hour Report Lost Card Hotline: 2836 0838

Business Banking

  • 24-hour Business Partner Direct: 2198 8000 (within Hong Kong), 4001 20 8288 (from Mainland, Toll-free)
  • Commercial Card 24-hour Customer Service Hotline: 2998 8222
  • enJoy Business Card / enJoy Commercial Card Customer Service Hotline: 2998 8888
  • 24-Hour Report Loss Card Hotline: 2836 0838

SWIFT codes

  • All branches: HASEHKHH XXX
  • Securities department: HASEHKHHSEC
  • Settlement of CLS Payment: HASEHKHHCLS

Opening hours

  • Mon – Fri: 9:00 am – 5:00 pm Sat: 9:00 am – 1:00 pm (except branches at universities, Maritime Square Branch, Metroplaza Branch, PopCorn Prestige & Preferred Banking Centre, Sunshine City Plaza Branch & Tuen Mun Town Plaza Branch)
  • Service hours for branches at universities are: Mon – Fri: 9:00 am – 5:00 pm Sat: Closed
  • Service hours for Maritime Square Branch, Metroplaza Branch, PopCorn Prestige & Preferred Banking Centre, Sunshine City Plaza Branch & Tuen Mun Town Plaza Branch are: Mon – Fri: 9:00 am – 5:00 pm Sat: 9:00 am – 4:00 pm (No teller counter service between 1:00 pm – 4:00 pm)

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