The bank’s general inquiry hotline for customers is +852 3988 2388.
Below are locations of Bank of China Hong Kong (BOCHK) offices with phone / fax details and list of available services.
Bank of China Tower
1 Garden Road, Hong Kong
Tel: +852 2826 6888
Fax: +852 2804 6370
Services: VIP Centre, Wealth Management Centre, Money Exchange, RMB Exchange, Precious Metals Trading, Safe-Deposit Box, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Central District
2A Des Voeux Road, Central, Hong Kong
Tel: +852 2160 8888
Fax: +852 2545 0950
Services: Wealth Management Centre, Money Exchange, RMB Exchange, Safe-Deposit Box, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Wyndham Street
1-3 Wyndham Street, Central, Hong Kong
Tel: +852 2843 2888
Fax: +852 2521 1339
Services: Wealth Management Centre, RMB Exchange, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Queen’s Road, Central
81-83 Queen’s Road, Central, Hong Kong
Tel: +852 2588 1288
Fax: +852 2598 1081
Services: RMB Exchange, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Connaught Road, Central
13-14 Connaught Road, Central, Hong Kong
Tel: +852 2841 0410
Fax: +852 2525 8756
Services: Wealth Management Centre, RMB Exchange, Investment Service, Reservation of Foreign Currency Notes
Central District (Wing On House)
71 Des Voeux Road, Central, Hong Kong
Tel: +852 2843 6111
Fax: +852 2526 7191
Services: VIP Centre, Money Exchange, RMB Exchange, Securities Trading, Precious Metals Trading, Safe-Deposit Box, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Gilman Street
136 Des Voeux Road, Central, Hong Kong
Tel: +852 2135 1123
Fax: +852 2544 8013
Services: Wealth Management Centre, RMB Exchange, Safe-Deposit Box, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Sheung Wan
252 Des Voeux Road, Central, Hong Kong
Tel: +852 2541 1601
Fax: +852 2545 4896
Services: Wealth Management Centre, Money Exchange, RMB Exchange, Securities Trading, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Queen’s Road West (Sheung Wan)
2-12 Queen’s Road West, Sheung Wan, Hong Kong
Tel: +852 2815 6888
Fax: +852 2850 4962
Services: RMB Exchange, Securities Trading, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
First Street
55A First Street, Sai Ying Pun, Hong Kong
Tel: +852 2517 3399
Fax: +852 2517 3366
Services: RMB Exchange, Securities Trading, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Des Voeux Road West
111-119 Des Voeux Road West, Hong Kong
Tel: +852 2546 1134
Fax: +852 2549 5068
Services: RMB Exchange, Securities Trading, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes
Western District
386-388 Des Voeux Road West, Hong Kong
Tel: +852 2549 9828
Fax: +852 2559 0566
Services: RMB Exchange, ATM with RMB withdrawal, Investment Service, Reservation of Foreign Currency Notes